Over the years we have designed many programmes to meet clients' specific needs. Some of these we now offer as standard programmes which can easily be customised.

If you would like more information on any of the following, please email us at tony@hendrytraining.com and we will be pleased to send you more complete details.

PERFORMANCE MANAGEMENT & DEVELOPMENT

Appraisal & Performance Management Skills
Business Improvement Fundamentals
Project Management - An Introduction
Supervisory Management Programme
Experienced Manager Programme
An Introduction To Team Development
Managing Performance & Behaviour Issues
An Introduction To Developing People
Making Changes Happen
Post Project Lessons Learned Workshop
Process Mapping For Teams
Risk Management Workshop
Process Improvement Workshop
Tools & Processes For Growing The Business

COMMUNICATION

Presentation Skills Workshop
Recruitment Interviewing Skills
Selling Skills
Customer Care Face-to-Face And On The Telephone
Training Trainers & Coaches
Facilitation Skills
Developing Mentoring & Coaching Skills
Writing Professional Reports Using Effective Business English
Negotiation Skills For Sellers
Negotiation Skills For Buyers

PERSONAL DEVELOPMENT

Problem Solving & Decision Making Skills
Time, Personal Organisation & Stress Management
Working Smarter Not Harder
Finance For Non-Financial People
Professional Development For The PA & Secretary
The Effective Professional Receptionist